Who can use the Ombuds Office?
The Office of the Ombudsperson for Students has been established to ensure that students are treated fairly and can learn, work and live in a fair, equitable and respectful environment. Any student who is currently enrolled at UBC Vancouver in a credit or non-credit course can seek the Office’s assistance. Prospective students, as well as former […]
When should I go to the Ombuds Office?
If you are a student, you can contact the Office if you: Are not sure where to go or how to get your concern or problem addressed Believe that you have been treated unfairly Have a conflict or problem and need help in pursuing a resolution Are in an appeal proceeding and need help understanding […]
What does the Ombuds Office do?
The Ombuds Office is an impartial and confidential resource for students to obtain assistance when they feel they have been treated unfairly in the university setting. The Office can: Provide general resource information and make appropriate referrals Identify and explain relevant university processes and policies Work with students to plan strategies and explore options on how […]
What is “fairness”?
“Fairness” is difficult to define and we often rely on parallel concepts and principles like equity and justice, impartiality, even-handedness and reasonableness to illustrate what we think fairness means. This could be because fairness is a shape-shifter, its content very much shaped by the context and circumstances in which it arises. Fairness is also subjectively […]
I’m an international student – how do I know what’s “fair” in Canada?
You can find out about “fairness” in our Info Sheet “What is Fairness?”. You can also contact International Student Development to learn more about living, studying and working in Canada.