Contact Us


I want you to know that you are the only one who listened to me and I thank you for it no matter what the outcome.
UBC Student

Vancouver Campus

C.K. Choi Building [Map]
181 – 1855 West Mall
Vancouver, BC Canada V6T 1Z2
Tel: 604.822.6149
Hours: M-F (9:00AM to 4:00PM)

Okanagan Campus

University Centre
328 – 3272 University Way
Kelowna, BC Canada V1V 1V7
Tel: 250.807.9818
Hours: M-F (9:00AM to 4:00PM)

We are currently working remotely on a part-time basis and CANNOT consistently be reached at the phone numbers above. Please request an appointment via email or by clicking on the pink button below.  We are supporting students by phone or Zoom and will be available for scheduled in-person appointments two (2) days per week. We invite you to connect.

Are ombuds services confidential?

Your personal information is considered confidential and we will not share it with anybody else without your permission unless:

  • disclosure is necessary to respond to your request for assistance;
  • disclosure is required or authorized by law; or
  • compelling circumstances exist that affect anyone’s health or safety.