Contact Us


I want you to know that you are the only one who listened to me and I thank you for it no matter what the outcome.
UBC Student

Vancouver Campus

C.K. Choi Building [Map]
181 – 1855 West Mall
Vancouver, BC Canada V6T 1Z2
Tel: 604.822.6149
Hours: M-F (9:00AM to 4:00PM)

Okanagan Campus

University Centre
217 – 3272 University Way
Kelowna, BC Canada V1V 1V7
Tel: 250.807.9818
Hours: M-F (9:00AM to 4:00PM)

With global and local issues impacting our UBC community, we are currently working remotely. Due to these arrangements, we CANNOT be reached at the above phone numbers. Please request an appointment via e-mail or by clicking on the pink button below.  We will be in touch shortly. 

Are ombuds services confidential?

Your personal information is considered confidential and we will not share it with anybody else without your permission unless:

  • disclosure is necessary to respond to your request for assistance;
  • disclosure is required or authorized by law; or
  • compelling circumstances exist that affect anyone’s health or safety.