The Ombuds Office operates independently of all other administrative structures within the university. The Office is jointly funded by the AMS, GSS and the university and the Ombudsperson reports directly to the President. Please see the UBC Office of the Ombudsperson for Students Terms of Reference 2011.
The Office provides its services in an objective and unbiased manner as an advocate of fairness, rather than for a particular position, person or case. Students will be able to discuss their concerns or questions in a safe environment in which they can expect to receive open and honest feedback, advice on strategies and encouragement to resolve their issues directly and respectfully.