Welcome
The Office of the Ombudsperson for Students works with UBC community members to ensure students are treated fairly and can learn, work and live in a fair, equitable and respectful environment.
Reporting directly to the President, the office is an independent, impartial and confidential resource for students at UBC Vancouver, jointly funded by the AMS, GSS and UBC.
We’ve Moved!
171 CK Choi Building, 1855 West Mall (next to International House)
Updates
See our new resources under “Toolkits”
The Ombuds Office 2011 Annual Report is now available.
Ombuds Services
We can:
|
An Ombudsperson cannot:
|
- Identify and explain relevant UBC policies and procedures
- Explore options on how best to proceed and make effective referrals
- Provide guidance to help plan strategies
- Clarify goals and promote problem-solving
- Empower students to deal directly and effectively with their concerns
- Facilitate discussions and use informal channels to seek resolution
- Give sound, practice advice
- Listen and provide an objective perspective
|
- Decide who is right or wrong
- Take sides
- Receive complaints unrelated to the university
- Provide legal advice or counselling services
- Advocate for an individual case
- Compel actions or overturn decisions
|
Independent. Impartial. Confidential.
